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Waiter & Waitress

  • Full Time
  • Dubai

Travellers Hotel Apartment

  • Food & Beverage Job Description

The Waiter/Waitress will take orders and serve food and beverages to Guests in our restaurant. Always aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests. Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times

  • Responsibilities:

Provide the perfect service experience for every Guest
Ensure the Guest feels important and welcome in the restaurant
Ensure hot food is hot and cold food is cold
Adhere to timing standards for products and services
Look for ways to consolidate service and increase table turns
Present menu, answer questions and make suggestions regarding food and beverage
Serve the Guest in an accommodating manner
Must know all food liquor, beer, wine and retail offered
Apply positive suggestive sales approach to guide Guests
Pre-bus tables; maintain table cleanliness, bus tables
Looks for ways to avoid waste and limit costs
Assist in keeping the restaurant clean and safe
Provide responsible service of alcoholic beverages
Deliver food and beverages to any table as needed
Must follow all cash handling policies and procedures
Report to property on time and in proper uniform

  • Requirements:

Must have clear written and verbal communication skills
Must have the physical abilities to carry out the functions of the job description
Must be able to responsibly handle cash transactions
Must be able to consolidate and coordinate needs for all tables within their station
Must be able to carry food and beverages
Must be able to work in a team environment
High school diploma or equivalent; college degree preferred
At least one-year experience as a food server within a restaurant, hotel, or conference center operation
Any related customer service/oriented experience will be considered
Ability to comprehend and communicate in fluent English

  • Waiter/Waitress top skills & proficiencies:

Basic Math
Verbal Communication
Customer Service
Resolve Conflict
Teamwork
Persistence
High Energy
Sell to Customer Needs
Thoroughness
Professionalism
Client Relationships
Physical Strength
Stamina

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